Return/Refund Policy

PLEASE READ CAREFULLY!  WE MUST HAVE THE MODEL AND SERIAL NUMBER FROM YOUR APPLIANCE IN ORDER TO PROCESS ANY WARRANTY CLAIMS.  Unused and unopened parts can be returned within 30 days for full refund.

All parts carry a *One Year Replacement warranty. 

*Warranty excludes glass parts, door handles, washer lids, washer door bellows or plastic items such as crisper pans or door bins. These items have "fit for a particular purpose" warranty, which means if the parts don't fit your model, they can be returned. 

If you are unsure about our returns policy, please do not hesitate to contact us.

WE ASK THAT YOU PLEASE NOTIFY US WITHIN 30 DAYS IF THERE ARE ISSUES WITH DAMAGED PARTS OR MISSING PARTS ON YOUR ORDER. 

For warranty claims, after the first 30 days, customer is responsible for return of the defective item, we are responsible for shipping the replacement to you. For an item that is "bad out of the box" or DOA, WE will send a replacement at OUR EXPENSE as well as pay the shipping for return of the DOA item.